NDT Warranty Campaign

NDT Warranty

NDT Warranty Products

Register Your New System Content

Receive Unrivaled Service and Support for Your New System.

Congratulations on your new CR or DR system from Carestream NDT! We take pride in not only providing durable and reliable NDT systems, but also in our ability to adequately service our systems for maximized uptime and customer satisfaction. To register your new system for Carestream NDT’s Manufactured Warranty, fill out the form at the bottom of this page. You can also discover the many benefits of Carestream NDT’s Service and Support offerings in the area below.

Carestream NDT Service and Support

Our team is committed to serving your needs! 

At Carestream NDT we value our relationships with technicians and professionals. Our Service team is committed to providing unrivaled support when you need it most. See important details below about our Service and Support:

  • Our Technical Service Team is available for equipment service, software upgrades and consulting to develop solutions that enhance your productivity
  • 24/7/365 reporting for product issues
  • Live phone support – 8:00AM-8:00PM (USA/Eastern Time) – 1-800-328-2910
  • Trained Service Technicians and rapid remote equipment diagnostics
  • Genuine Carestream NDT replacement parts, with service performed be the original manufacturer
  • Loaner service for maximum uptime: when your system must be returned to Carestream NDT for service, receive a loaner during the warranty term dispatched to your site
NDT Warranty Service and Support

This form is to register your equipment in our Carestream system

* Required

Customer Information
Installation Information
Equipment Information

1234 (if HPX-PRO or HPX-1) 123456789102 (if HPX-DR)

K5808-5695 (Example K number)

Computer Information
Purchase Information
Installation Information
If the equipment did not function properly, please provide a detailed description of the problems that were observed/displayed as well as a description of the machine setup, operation, and function at time the problem occurred. For additional support needed contact our Service Team at 1-800-328-2910.